I don't view SSE as a business in the traditional sense either.
Last summer, after joining, I did receive a card verifying membership...It was a black and white card similar to the cover of the yearbook. My address or name had a typo so I called and they straightened it out before the next mailing...I can't imagine the work it takes to keep things straight in an organization like SSE, but customer service sure is nice....and becoming scarcer all the time.
Jeanne
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