I got the same letter, Rena, but am not done with them yet (anyone who shops at TJMaxx, Marshalls, etc are also at risk, because their system was also hacked the millions of credit cards numbers stolen). My view is that once they discovered this, they had to go through a process to find out what the possibilities were, confirm next steps, etc. I am sure they have many customers, and communication did take some time. Not making excuses, but I don't think that many companies do risk management very well, and are particularly good at reacting to these new types of cybercrime.
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Craig
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